Employee Culture 

At Community Bank & Trust, we've developed a powerful corporate culture, one that's evident in every facet of our organization. It's based on the common goal of providing exceptional, personal service and built on the core values of teamwork, mutual respect, and honesty. There are no greater assets than our employees and it shows in our work environment, community focus, employee programs, and benefits. Providing forums for open communication and avenues for recognition are important aspects of a positive work environment. That's why staff members from every department are represented on the Employee Relations Committee, a group dedicated to addressing the needs of our workers. In addition, employees are encouraged to submit their ideas for improvements, whether functional, structural, or otherwise, through the Promote Employee Participation (PEP) program. Finally, employees have an opportunity to reward one another for going above and beyond through Star awards. Every employee can be given an award for everything from providing exceptional customer service to aiding a co-worker. 

As a community-focused bank, one of our goals is to positively influence the Waterloo area. At Community Bank & Trust, we go one step further than accepting community service. We promote it, support it, and recognize the impact our employees make in the community through the CARE Program. Employees are encouraged to volunteer during or after business hours for any number of community based organizations. Each employee submits their volunteer activities, which is included in their employee file and recognized during their annual review. 

Each year, Community Bank & Trust hosts a number of employee events. The only objectives are fun and fellowship. In addition, employees gather annually for a company-wide annual retreat. The day away from the office promotes discussion on many topics and features fun team-building exercises.

Recognized in 2016, 2017, 2019 and 2020 as "Employer of Choice" by the Courier Communications.

I Love My Job

Kara Happel

Kara Happel, Teller

"We like to have fun and keep laughing and smiling throughout each day. We all pull together and work together to make each day and client experience a great one!"

Sue White

Sue White, Teller

"I continue to stay because this bank is such a family-oriented business, even to the customers. Management always gives positive recognition. The opportunities are endless here. CBT rocks!”

Laurel Thompson

Laurel Thompson, Wealth Management Assistant

"Involvement in the Cedar Valley communities is encouraged through volunteer projects. Getting involved in the community while at work is great!...CBT truly focuses on the work/personal balance for its employees - it is not just words but is demonstrated in decisions every day. I am proud to say I am part of the CBT community!"

Stacey Bentley

Stacey Bentley, President & CEO

"We work around where employees live. That makes a difference. This is their community; our customers are their neighbors, family and friends. We believe that when you take care of the team and listen, employees rise to the occasion. When employees enjoy their work, they’re empowered to provide excellent customer service.”


We believe that an employee's overall compensation package is enhanced by the benefit plans that are offered. The benefits offered at Community Bank & Trust include:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • 401 (K) Plan
  • Flexible Spending
  • Sabbatical
  • Disability Insurance
  • Profit Sharing Plan
  • Employee Assistance Program
  • 10 Paid Holidays
  • Employee Stock Purchase Plan

Fun Extras

  • Fun Committee
  • Wellness Committee
  • Adult Holiday Party
  • Casual Days
  • Sportsplex Discount
  • Verizon Discount
  • Birthday Off
  • Personal Day Buy Up
  • Clothing Advance
  • Peer to Peer Interviewing
  • Volunteer Opportunities
  • Community Events
  • Mileage Reimbursement
  • Wedding Day Jitters
  • New Parents Day
  • Open Door Policy
  • Raving Fan Awards
  • and More!