Update on March 31, 2020

With the stimulus checks coming out soon, we want to remind clients that CBT nor the IRS will call and ask for your information to deposit the check into your account. Please never give out your account information to someone that is contacting you. If you have any questions, please call us at the bank at 319-291-2000.

Updated on March 27, 2020

Limited Access to our Lobbies starting at noon on Thursday, March 19, 2020.

 Thank you for trusting us with your financial products and services. It’s a responsibility we take seriously.

 As I shared last week, we are taking every precaution to ensure the safety of our clients and our employees in response to the COVID-19 Pandemic. Due to the increased precautions and closures established statewide and the recommendations from the Centers of Disease Control and Prevention (CDC), access to our lobbies will be limited to appointment only until further notice.

To ensure that you have uninterrupted access to the products and services you need, please consider the use of these options:

 There are several ways you may contact us to make an appointment or get your questions answered:

For assistance with these or any other services, please do not hesitate to call us. Thank you for the opportunity to serve you. We know these are unprecedented times but our commitment to you and all of our clients remains the same.



March 13, 2020

A Message from CBT President & CEO, Stacey Bentley

Thank you for trusting us with your financial products and services. It’s a responsibility we take seriously.

With the increased concerns about the Coronavirus in our area, I wanted to share some information about the measures we are taking to make sure that you feel safe visiting our facilities and also ensure you will have uninterrupted access to the products and services you depend on.  

Our preparation and planning activities include:

  • Increased cleaning in all of our buildings including countertops, desks, door handles, ATM machines and restrooms
  • Reinforcement of common cold and flu hygiene practices with employees
  • Plans for providing services should staffing be significantly impacted
  • Ensuring online service vendors are equipped to provide continuous services

As always, there are numerous personal and business transactions that you can do online 24/7, including:

For assistance with these or any other services, please do not hesitate to call us at 319-291-2000 or contact one of our Account Executives.

While it is impossible for anyone to predict the Coronavirus impact, it does not alter our commitment to serving our clients. We will continue to keep you informed as we receive new information and adapt to do what is in the best interest of our staff, clients and community.

Thank you for the opportunity to serve you.

 

Respectfully,

Stacey Bentley,
President & CEO